Types will be able to categorize the Project/Issue/Document/RFI based on a certain criterion. By default, types are system-defined. The user can add relevant subtypes under the parent types.


Creating an Issue Sub Type

Issue Types and Subtypes are used to define the source from which the issues are created. The system defined issue types are available in the Issue Tab. Users can create the Subtypes under the Parent type


Follow the below steps to create an Issue Subtype,


  1. Select Hub from the side Navigation and choose the desired Hub from the listed Hubs

Creating a Subtype

  1. Select Types > Issue Types option and click on the Add button (on Top Right) or directly click on Add from the respective parent Type

Creating a Subtype (Cont.)

  1. Enter the Mandatory Fields which will be marked with “*”, and click on the Add button to complete the process.

Creating a Subtype (Cont.)

  1. To Edit the user defined subtype, directly click on the particular subtype and click on the Update button once changes is completed

Creating a Subtype (Cont.)

  1. To delete the user defined subtype, click on the delete button from the respective subtype

Creating a Subtype (Cont.)

Notes: 

    • Creation of subtype for Issue, Project, Document and RFI will be same procedure

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