Users will need to fill required details to create an issue. Follow the below steps access the issue details,


  1. Select Projects from the side Navigation bar and choose the required Project

Choose the required Project

  1. Select the Issues module and choose the desired Issue to view the issue details

Viewing the Overview information

  1. Following fields will be presented to the user for Issue Creation.


Working with Issues


Issue Fields

Description

Name

Provide a desired name for the issue

Status

Set the status for the Issue as per the defined workflow

Priority

Assess the importance of issue which are categorized into three types such as low, medium and high

Assignee

Assign to complete the issue

Type

Display the Issue type

Sub-Type

Display the Issue Sub type

Start Date

By default, the creation date will be considered as the starting date of the Issue

End Date

Provide a estimated date of Issue completion

Created

Display the Issue creation date 

Updated

Display the last updated date of the issue 

Description

Provide a information/remarks related to the Issue

Attachments

Upload a reference file related to the issue

Add Screenshot

Add additional screenshot for more specific details about issue

Remove Image

Remove the uploaded Image

Comments

Express in text to fellow users for knowing related to the Issue

History

Track past activities of the Issue

Property Name

Only available in Property Based Issue, display the property name

Actual Value

Only available in Property Based Issue, display the Actual value of the Property

Expected Value

Only available in Property Based Issue, provide the desired value of the Property

Clash Points

Only available in the Clash Based Issue, display the clash points details

Overview Issue Parameter

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